Question 1

What is included in Stepful’s medical assistant program tuition?

Accepted Answer

Our tuition includes online instructor-led Zoom classes, clinical sessions, electronic textbook, NHA certification exam prep, dedicated 1:1 coaching and job placement.

Question 2

Are you accredited?

Accepted Answer

Stepful partners with accredited institutions registered under the New York Department of Education.

Question 3

What is the refund policy?

Accepted Answer

A student who cancels before the first week of class receives all monies paid with the exception of the $59 non-refundable registration fee. Thereafter, the student who cancels receives a prorated refund.

Question 4

What tuition payment options are available?

Accepted Answer

Students have the options to pay upfront, in installments or with a loan. Stepful is partnered with Climb Credit, a student lending company whose mission is to finance only high-quality education. You can get pre-approved for a loan in under 5 minutes. Apply for the loan here with no impact to your credit score.

Question 5

What are the requirements to enroll in your medical assistant program?

Accepted Answer

All you need is a copy of your high school or GED diploma and a stable internet connection.

Question 6

What medical assistant certifications do you prepare me for?

Accepted Answer

Our classes prepare you to test for your National Healthcareer Association’s medical assistant certification online or in person.

Question 7

Is the program online or in-person?

Accepted Answer

The medical assistant program is 100% online. The medical assistant program is followed by an optional in-person unpaid internship. Stepful has partnerships with clinics across the nation and will do its best to find a clinic in a convenient location for the student. The phlebotomy and EKG training programs have one week in-person clinical in Manhattan, New York.

Question 8

Do you help graduates find a job?

Accepted Answer

Yes! We help graduates who successfully complete our program and pass the National HealthCareer certification exam find healthcare jobs in their local communities.

Question 9

How does your job guarantee work?

Accepted Answer

Your coach will work with you to help you find a healthcare job after you obtain your national certification. You get a full tuition refund (minus $59 registration fee) if you don’t get a job offer within 6 months of obtaining your national certification. The Medical Assistant program is the only program to have a job guarantee.

Stepful: Your new career in healthcare starts now.

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